Your Symptoms and Dental History
Tell us when the discomfort began, what triggers it, whether the tooth was injured and whether it has been treated before. Bring a medication list and any recent dental records available to you.

Endodontics concerns the tissues inside a tooth and around its roots. An assessment helps identify whether tooth pain, an injury or a change around a previously treated tooth involves the dental pulp. At Mackenzie Smiles Dentistry in Richmond Hill, Ontario, the first step is finding the cause before choosing treatment.
Our general dentists review your symptoms, examine the tooth and discuss appropriate tests and imaging. Depending on the findings and case complexity, your plan may include treatment at the clinic or referral to an endodontist. A referral can provide specialist assessment when a case needs additional expertise.
This page explains assessment and care planning. For the procedure itself, visit our root canal therapy page. If you have an urgent dental concern, contact our emergency dentistry team to discuss the next step.
Your visit centres on diagnosis, available options and a plan you understand. These are the main topics to discuss with your dentist.
Tell us when the discomfort began, what triggers it, whether the tooth was injured and whether it has been treated before. Bring a medication list and any recent dental records available to you.
Your dentist may check the tooth, surrounding gums, bite and responses to clinical tests. Sensitivity alone does not establish a diagnosis, so findings are considered together before treatment is recommended.
Dental X-rays may help assess the roots and surrounding tissues. Additional imaging is considered only when it can answer a clinical question and support the treatment decision.
The condition of the tooth, remaining structure, supporting tissues and expected restoration help guide the options. Your dentist will explain whether retaining the tooth is appropriate and discuss alternatives.
Root canal therapy may be recommended for an inflamed or infected pulp. Previously treated teeth and other complex cases may need further assessment or specialist referral. Ask who will provide each part of your care.
A treated tooth usually needs a suitable final restoration. Your dentist will discuss follow-up and whether a dental crown or another restoration is appropriate.
Learn more through the CDA root canal information, ODA oral health resources and the RCDSO dentist register. To arrange an assessment at 250 Harding Blvd W, Suite 103, request an appointment or call 905-237-2353.
Common Questions
It checks whether symptoms or changes around a tooth involve its pulp or the tissues near its roots. Your dentist combines the history, examination, clinical tests and appropriate imaging before recommending care.
No. Sensitivity has several possible causes. An examination is needed to distinguish a pulp problem from other conditions and to decide what care is appropriate. Avoid using symptoms alone to choose treatment.
Yes. Contact a dentist after a tooth injury, even if discomfort settles. Tell the clinic when it happened and whether the tooth has moved, broken or changed colour so the team can advise you about assessment.
Bring your current medications, relevant health history and details of previous treatment on the tooth. If you have recent X-rays or a referral, ask how these can be shared with the clinic before your appointment.
Not necessarily. Your dentist considers the examination and any useful existing images. New imaging is recommended when clinically needed to clarify the diagnosis or treatment plan.
Yes. New symptoms or changes around a previously treated tooth should be assessed. The dentist reviews the tooth and its restoration, then discusses monitoring, further treatment, referral or other options based on the findings.
Referral may be recommended when diagnosis or treatment is complex, including some previously treated teeth. An endodontist is a dentist with additional specialist training. Ask why referral is advised and how follow-up will be coordinated.
Our root canal therapy page explains the treatment process. At your assessment, ask your dentist how that process would apply to your tooth and what alternatives may be available.
Contact Mackenzie Smiles Dentistry at 250 Harding Blvd W, Suite 103, Richmond Hill, Ontario. Call 905-237-2353 or request an appointment. Tell the team about your symptoms and any previous treatment when arranging your visit.
Tooth pain, sensitivity, dental trauma, or signs of infection may require an endodontic assessment.
Contact Mackenzie Smiles Dentistry to request an appointment and discuss your symptoms with our dental team.
Questions about your dental care?
Call us or request an appointment to get started.
Mackenzie Smiles Dentistry provides personalized dental care for patients of all ages in Richmond Hill, with a focus on comfort, clear communication, and individual oral health needs.
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Sat: 9:00 AM–5:00 PM
Sun: Closed
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